A while back I was having a conversation with a manager about how they maintain a healthy office culture. These conversations are always interesting because it is evident when a manager has or has not been considering the specific techniques and philosophies they use to make their office a healthy place for their employees.
Some managers get the ‘deer in the headlights’ look as if to say, “you mean I’m responsible for more than making sure my staff get their jobs done?” Some roll their eyes and talk about how difficult it is for them, blaming office drama. They may also light up; excited to talk about the changes they have made and the notable improvements that have stemmed from those changes.
In any case, there is a conversation to be had about improving office culture.
I knew they were in the best hands.
Anyway, this manager said something that I had not heard from other managers. It was subtle, yet profound. I became excited for her staff after hearing her philosophy. I knew they were in the best hands.
This is what she said,
“I love having such amazing employees working for us. But if they feel that they will be more fulfilled at another job, then I don’t just want them to take that job – I encourage them to.”
Finding A Job With Purpose
It may seem at face value that this manager is asking her staff to actively find other jobs. The fear of putting ideas into your staff’s heads about possibly leaving your agency is enough to reject this manager’s philosophy right out of the gate. But she has some amazing wisdom motivating this perspective.
If an employee is not fulfilled and feels pulled away from your agency, do you want that half-hearted employee on your payroll? Their presence could, in fact, keep a better fitting candidate from working for you. Yes, you would have to spend time and money looking for that candidate.
But is saving that time and money worth having an unfulfilled, dispassionate workforce? I don’t think so.
By reminding your staff of their freedom to pursue a fulfilling career, you build the loyalty within your employees saught after by every company.
This manager’s philosophy is not only helpful for filtering out dispassionate staff. This philosophy also empowers employees and shows them that management truly cares about their fulfillment. By reminding your staff of their freedom to pursue a fulfilling career, you build the loyalty within your employees sought after by every company.
This can be a subtle shift in interpersonal functioning within your office but will have a dynamic effect on the office culture and morale. We require a purpose to survive and fulfillment to thrive. It is the management’s responsibility to provide purpose and opportunity for fulfillment to their staff. If the staff can’t find a purpose to their work, then encourage them to search for it elsewhere.
Disillusioned staff will never be effective representatives of a business. Help them find fulfillment elsewhere so that you can replace them with loyal and fulfilled staff.